Umrah booking software is travel software built for Hajj and Umrah operators. It combines group flights, Makkah and Madinah hotels, ground transport, ziyarah and visa processing into one package priced per room type, manages pilgrim documents and group manifests, and lets operators sell those packages directly or through sub-agents on a B2B portal.
Why Umrah needs its own software
- Packages, not items: flights, two cities of hotels, transport and ziyarah are sold as one price.
- Room-share pricing: the same package has quad, triple, double and single prices, plus child and infant rules.
- Groups and blocks: operators buy seat blocks and hotel allotments in advance and sell them down.
- Documents: every pilgrim needs passport data, photos and visa status tracked against departure.
- Distribution: much Umrah volume comes through sub-agents, who need their own prices, credit and vouchers.
- Seasonality: Ramadan and school holidays create short peaks where speed and inventory control matter most.
Umrah software features checklist
| Area | What to look for |
|---|---|
| Package builder | Combine flights, Makkah and Madinah hotels, nights per city, transport and ziyarah; price per room type and per pax type; departure-date series. |
| Group flights | Seat blocks with time limits and name-change deadlines, plus live GDS, NDC and low-cost fares for flexible packages. |
| Hotels | Contracted allotments and live hotel suppliers, with distance to the Haram and meal plan shown clearly. |
| Transport | Airport transfers, intercity Makkah–Madinah transport by bus, car or train, and ziyarah tours. |
| Visa workflow | Pilgrim data capture, document upload, status per pilgrim, and integration with the operator's Saudi partner and official platforms. |
| Group manifests | Rooming lists, bus allocation, group leaders and printable or shareable vouchers. |
| B2B sub-agents | Sub-agent logins, net and selling prices, markups, wallet or credit limits, and agent-branded documents. |
| Payments | Deposits and instalments, multi-currency (SAR, AED, PKR, BDT and others), local payment gateways and refunds. |
| Accounting | Cost vs sale per package, supplier payables, agent receivables and profit per departure. |
Nusuk and direct booking: what it means for agents
Saudi Arabia's Nusuk platform, run under the Ministry of Hajj and Umrah, lets pilgrims browse packages from authorised service providers, apply for visas and book services online. That makes the market more transparent: pilgrims can compare, and they expect clear package pricing and fast confirmation.
Travel agents still win on service: group departures from their own city, language, guidance, payment plans and after-sales support. Software helps by making packages bookable online, quoting instantly and keeping pilgrims informed. Rules on who may sell which services change by season, so confirm current requirements with your Saudi partner and the Ministry.
Selling Umrah through sub-agents
Many Umrah operators in Pakistan, Bangladesh, India, Indonesia and the UK sell most packages through smaller agents. A B2B travel portal lets those agents log in, see net package prices, add their markup, hold seats, pay from a wallet or credit line and print vouchers in their own brand, while the operator controls inventory and margins centrally.
Umrah on Reservationhub
Reservationhub includes an Umrah and Hajj module (pilgrim management, group bookings, Mutawif assignment and Saudi visa integration) alongside flights, hotels, transfers, activities and visa, so operators can sell packages and separate components from the same platform, on B2C and B2B. Flights come from GDS, NDC and low-cost connections, hotels from contracted and live suppliers, and payments through regional gateways listed on our integrations page.
See what is included on the Subscription Cloud Edition, or take the code in-house with the Source Code Edition. Operators in Pakistan, Bangladesh, Saudi Arabia and the UAE have market pages with local suppliers and gateways.
Frequently asked questions
What is Umrah booking software?
Umrah booking software is a travel system for Hajj and Umrah operators that builds packages from flights, Makkah and Madinah hotels, transport and visa services, prices them per room type, manages pilgrim documents and lets the operator sell directly or through sub-agents.
Can generic travel agency software handle Umrah?
Partly. Generic software books flights and hotels, but usually lacks room-share package pricing, seat-block management, pilgrim document tracking and group manifests, which Umrah operators need every season.
Does Umrah software handle visas?
Good Umrah software captures pilgrim passport data and documents, tracks visa status per pilgrim and supports the operator's workflow with its Saudi partner and the official platforms. Final visa issuance is done by the Saudi authorities.
Can sub-agents book Umrah packages online?
Yes, with a B2B portal. Sub-agents log in, see net prices, add markup, hold or book packages, pay from a wallet or credit line and print vouchers under their own brand.
What is Nusuk?
Nusuk is Saudi Arabia's official platform for Hajj and Umrah, run under the Ministry of Hajj and Umrah, where pilgrims can find packages from authorised providers, apply for visas and book services.
How much does Umrah software cost?
It depends on the model. On Reservationhub, the Subscription Cloud Edition starts at USD 99 per month plus a USD 500 activation fee on the Basic plan; Source Code Edition pricing depends on scope.
Sell Umrah packages online and through sub-agents
Package builder, group flights, hotels, transport and a B2B portal in one platform.
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