B2C travel portal
B2C travel portal. An online travel agency website your travellers can book end to end.
Sell flights, hotels, holidays, visas and Umrah packages directly to travellers on your own branded website and apps. The design is yours; the search, pricing, payments and ticketing run on ReservationHub.
In short
ReservationHub's B2C travel portal is a branded online travel agency website where travellers search and book flights, hotels, activities, transfers, holiday packages, visas and Umrah in one checkout. It runs on the same engine as the B2B portal, with 110+ supplier integrations. A custom-designed site is delivered in 20–25 business days after design approval.
Who it is for
New online travel agenciesOpen a direct-to-consumer channel with real inventory and payments from day one, without building a booking engine.
Agencies with walk-in or phone salesMove repeat customers online, cut manual quoting and take payment before you ticket.
Umrah, holiday and visa specialistsPackage your own products with flights and hotels and sell them under your brand.
What travellers get, and what you control
All features below are on the platform today (features page). If you also sell through agents, see the B2B portal and how B2B and B2C portals differ.
Booking website
The storefront travellers use.
Custom-designed UIYour own design, delivered in 20–25 business days after you approve it, on your domain.
Customer accountsSign-in, past bookings, wishlist and loyalty status in one profile.
One checkout for everythingA flight, hotel, transfer and insurance from different suppliers in one cart, one total and one confirmation.
iOS and Android appsB2C apps that let travellers search, book and manage trips on their phones.
Multi-language and multi-currencyInterface in English, Spanish, Portuguese, French, Arabic and Bahasa; prices in 180+ currencies.
Booking emails and vouchersTickets, invoices and vouchers sent to the traveller by email and SMS.
Products you can sell
Nine travel products on one engine.
FlightsGDS, NDC, direct airline and low-cost carrier fares in one search, with bags and meals.
Hotels2M+ properties from bedbanks and hotel suppliers, plus your direct contracts.
Holiday packagesMulti-day packages combining flights, hotels and activities, with your margin built in.
Visa processingApplication forms, document upload, embassy tracking and visa fee collection online.
Umrah & HajjPilgrimage packages with visa, accommodation, transport and group handling.
Activities, transfers, trains and insuranceAdd-ons that raise the value of every trip.
Payments and margin
Get paid, protect the card data and keep the margin.
Payment gatewaysStripe, Airwallex, Adyen and 30+ regional gateways such as N-Genius, Tamara, Mada and SSLCOMMERZ, with 3DS2.
Tokenised card storageCards are tokenised by the payment provider and never touch your servers.
Markup rulesPer-supplier and per-channel markups with date-range and seasonal rules, so B2C and B2B prices can differ.
Refunds and cancellationsPartial and full refunds and voids handled from the back office.
Supplier failoverIf one supplier is slow or down, searches route to the next-best option.
Reports120+ reports on sales, channels and products, exportable to CSV, Excel and PDF.
How a B2C portal goes live
- Platform onYour hosted account with suppliers and payments is switched on within 24 hours.
- DesignWe agree the look of your site; your custom design is built in 20–25 business days after approval.
- Content and pricingYou choose suppliers, products and markup rules for direct customers.
- LaunchTravellers book on your domain and apps; you manage bookings and refunds in the back office.
Which plan includes what
The B2C website is a paid add-on to every hosted plan, not part of the base subscription. Full list in pricing.md.
| Feature | Basic USD 99/mo + 500 setup | Standard USD 200/mo + 800 setup | Premium USD 350/mo + 1,200 setup |
|---|---|---|---|
| B2C website activation (one-time) | USD 1,000 | USD 500 | USD 500 |
| Customised B2C design activation (one-time) | USD 1,500 | USD 1,000 | USD 1,000 |
| B2C monthly charge | USD 100 | USD 50 | USD 50 |
| B2C mobile app activation (one-time) | USD 1,500 | USD 1,200 | USD 800 |
| Modules | Flight, hotel, activities, visa, Umrah | + transfers, trains, insurance, packages | Everything in Standard + ancillaries |
| Searches per day | 1,500 | 3,000 | 5,000 |
List prices from the pricing page (machine-readable copy: pricing.md). Monthly billing, cancel anytime; activation fee is one-time.
Three ways to get it
Most online travel agencies start hosted. If you want to own the code or build your own front end, the same engine is available as source code or an API.
Subscription Cloud EditionHosted and maintained for you. Live in 24 hours.From USD 99/month →
Source Code EditionOwn the full codebase and host it on your infrastructure.Custom quote →
TripGic Travel APIPlug GDS, NDC, LCC and hotel content into your own front end.From USD 1,499 one-time →
Not sure which fits? Take the 60-second quiz or read how to choose travel booking software.
Frequently asked questions
Where can I find a company to develop a B2C online travel agency website?
Look for a travel technology company rather than a general web agency, because the hard part is supplier connectivity, pricing and ticketing. ReservationHub builds custom-designed B2C travel websites on its own booking engine with 110+ supplier integrations, delivered in 20–25 business days after design approval.
Can one website sell flights, hotels, visa and holiday packages?
Yes. Flights, hotels, activities, transfers, trains, tour packages, insurance, visa processing and Umrah & Hajj all run on one engine, and travellers can combine several in a single checkout.
How much does a B2C travel portal cost?
On ReservationHub, a B2C website is added to a hosted plan (from USD 99 a month) for a one-time USD 500–1,500 activation plus USD 50–100 a month, depending on plan and whether you want a customised design. Mobile apps are a separate one-time activation.
Do I need IATA accreditation to run a B2C travel website?
Not always. Many agencies sell flights through a consolidator that issues tickets on its own accreditation, while hotels, holidays and visas need no IATA licence. Our guide on how to get IATA accreditation explains when it is worth applying.
Can I use my own payment gateway?
Yes. Stripe, Airwallex, Adyen and 30+ regional gateways are already integrated, and others can be added as custom integrations.
Will the B2C site and my agent portal share inventory?
Yes. Both run on the same engine, suppliers and back office, with separate markup rules for direct customers and agents.
Learn more
Start an online travel agencyLicences, suppliers and technology, step by step.
B2B vs B2C travel portalWhich model fits your business.
White-label travel portalYour brand on our engine.
Travel portal developmentEverything we build for travel businesses.
IATA accreditationWhen you need it and how to get it.
OTAWhat an online travel agency is.
See a B2C travel site running on live content
Book a 30-minute demo and we will search, price and book a trip on a live B2C portal with you.
Book a demo