The cookies, SDKs and similar technologies we use, what they do, how long they live, and how to control them.
Cookies are small text files placed on your device when you visit a website. They let the site recognise your device on subsequent visits and remember information about you — for example that you are signed in, your language preference, or that you have accepted a cookie banner. Similar technologies (web beacons, pixel tags, local storage, mobile-app SDKs and software development kits) achieve the same purposes; for simplicity we refer to all of them as "cookies".
We use cookies to:
The list below reflects cookies in active use on the website. The exact set may change as we add or retire tools; the categories above remain constant.
| Name / pattern | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
rh_session | Reservationhub (first-party) | Maintains your authenticated session | Strictly necessary | Session |
rh_csrf | Reservationhub (first-party) | Cross-site request forgery protection | Strictly necessary | Session |
rh_cookieconsent | Reservationhub (first-party) | Records your cookie-consent choices | Strictly necessary | 12 months |
rh_lang / rh_currency | Reservationhub (first-party) | Language and currency preference | Functional | 12 months |
_ga, _ga_* | Google Analytics 4 | Aggregate usage analytics | Analytics | 13 months |
_clck, _clsk | Microsoft Clarity | Heatmaps & session replay (PII redacted) | Analytics | 13 months |
li_at, li_sugr | LinkedIn Insight Tag | Conversion tracking, retargeting | Marketing | Up to 24 months |
_fbp | Meta Pixel | Conversion tracking, retargeting | Marketing | 3 months |
_gcl_au | Google Ads | Conversion tracking | Marketing | 3 months |
__cf_bm | Cloudflare | Bot management | Strictly necessary | 30 minutes |
If you would like a full audit of cookies set on a specific page, your browser's developer tools (Application → Storage → Cookies) will show every cookie active on that page in real time.
Our mobile applications do not use browser cookies but may use the following equivalents:
You can reset advertising identifiers, withdraw permissions and disable notifications at any time in your device settings.
When you visit our website from the European Economic Area, the United Kingdom, Switzerland or another region that requires prior consent for non-essential cookies, you will see a banner on first visit. Non-essential cookies are not set until you accept. You can change your mind at any time:
California residents and other US-state residents with sale/share opt-out rights can use the "Do Not Sell or Share My Personal Information" link in the website footer to opt out of cookies used for cross-context behavioural advertising.
All modern browsers let you view, block and delete cookies. The exact paths change with each release, but the relevant settings are usually under "Privacy and security":
Note that blocking all cookies will prevent strictly-necessary cookies from working too, and the site may not function as expected.
We honour the Global Privacy Control (GPC) browser signal as an opt-out request where legally required (e.g. California). Historical Do-Not-Track (DNT) signals have no agreed-upon legal effect across jurisdictions; we therefore do not change behaviour based on DNT alone, but our consent banner still controls cookie placement in regions with consent requirements.
When you accept the relevant categories, third parties (Google, Meta, LinkedIn, Microsoft, Cloudflare, etc.) may set their own cookies. They process data according to their own privacy policies; we are not responsible for the contents of third-party policies, but we link to them in the cookie banner.
We may update this Cookie Policy when we change the tools we use or to reflect changes in the law. The "Last updated" date at the top will change accordingly. For material changes we will re-prompt you for consent where required.
Questions about cookies: [email protected]