ReservationHub
Pre-integrated Payment gateway

GrabPay integration on ReservationHub

GrabPay is the e-wallet of Grab, the Southeast Asian ride-hailing, delivery and payments platform. In Malaysia it is issued by GPay Network (M) Sdn Bhd, which Bank Negara Malaysia lists as a non-bank e-money issuer and registered merchant acquirer. Online merchants can offer GrabPay and PayLater by Grab at checkout.

About GrabPay

Grab received approval from Bank Negara Malaysia in December 2017 to offer GrabPay e-money services, with a phased launch from 2018. Bank Negara's directory lists GPay Network (M) Sdn Bhd as a non-bank e-money issuer and registered merchant acquirer, with GrabPay as its e-money product. Users top up GrabPay credits by card or online banking and spend them on rides, food orders, in-store QR payments and transfers to friends, earning GrabRewards points on eligible payments.

For online merchants, Grab offers GrabPay and PayLater by Grab as checkout options. PayLater lets customers pay the following month interest-free or split a purchase into 4, 8 or 12 instalments. Customers confirm payments with a one-time password instead of typing card numbers, and tokenisation supports repeat purchases. Merchants can connect through plugins for Shopify, WooCommerce, Magento and EasyStore, through payment partners or through Grab's direct API. Grab states settlement within five working days (T+5), with refunds, transactions and payouts handled in the GrabMerchant app and portal.

For agencies serving Malaysia, GrabPay reaches customers who already keep a balance in the Grab app, and PayLater gives them a way to spread the cost of a trip.

What you can sell

  • GrabPay wallet payments
  • PayLater by Grab: pay next month
  • PayLater instalments in 4, 8 or 12 payments
  • Tokenised payments for repeat customers

How to connect GrabPay

  1. Open a merchant accountSign your merchant agreement with GrabPay.
  2. Plug in credentialsAdd your merchant credentials to ReservationHub; the gateway is already integrated.
  3. Choose where it appliesUse it at checkout in your booking flows.
  4. Go livePayments are processed in real time and recorded against the booking.

Who uses it

Online travel agencies in MalaysiaAdd GrabPay at checkout for customers who prefer paying from an e-wallet.
Holiday and tour sellersOffer PayLater instalments so customers can spread the cost of a package.
Agencies with repeat travellersUse tokenised GrabPay payments to shorten checkout for returning customers.

GrabPay integration: FAQ

Does ReservationHub integrate with GrabPay?
Yes. GrabPay is pre-integrated and listed on the ReservationHub partners page. You sign up as a GrabPay online merchant, add your merchant credentials to ReservationHub and use GrabPay at checkout in your booking flows.
Do I need my own merchant account with GrabPay?
Yes. You submit your business details to Grab, a Grab representative collects documents for verification, and an integration manager then guides setup. Your agreement sets fees and settlement. You add the credentials to ReservationHub, which does not provide the merchant account itself.
Is GrabPay regulated in Malaysia?
Yes. Bank Negara Malaysia lists GPay Network (M) Sdn Bhd as a non-bank e-money issuer and registered merchant acquirer, with GrabPay as its e-money product. Grab first received Bank Negara approval for GrabPay e-money services in December 2017.
What is PayLater by Grab?
PayLater by Grab is a checkout option that lets customers pay for a purchase the following month interest-free, or split it into 4, 8 or 12 instalments. Merchants can offer it alongside GrabPay at online checkout.

Sell GrabPay content with the rest of your suppliers

Book a demo and we will show GrabPay running alongside GDS, NDC, low-cost and hotel content in one platform.

Book a demo

Sources

  1. Grab — Online checkout solutions for merchants (Malaysia)
  2. Grab — GrabPay (Malaysia)
  3. Bank Negara Malaysia — FSP directory: GPay Network (M) Sdn Bhd
  4. Grab — Grab Malaysia receives e-money licence for payments services in stores and restaurants (December 2017)
  5. The Star — Grab gets Bank Negara nod to offer e-money services (December 2017)

Updated . GrabPay is a trademark of its owner; it is named here to describe a technical integration and does not imply endorsement.