ReservationHub
Pre-integrated Payment gateway

Amazon Payment Services integration on ReservationHub

Amazon Payment Services is Amazon's online payment gateway for the Middle East and North Africa. It began in 2013 as PAYFORT, was acquired by Amazon in 2017 with Souq.com and took its current name in December 2020. It serves businesses registered in nine markets, including the UAE, Saudi Arabia, Egypt and Kuwait.

About Amazon Payment Services

Amazon Payment Services started life as PAYFORT, a payment company founded in 2013. Amazon acquired it in 2017 as part of the Souq.com deal and relaunched it under the Amazon Payment Services name in December 2020. A merchant must be a registered company in the UAE, Saudi Arabia, Egypt, Jordan, Lebanon, Qatar, Kuwait, Oman or Bahrain, while its customers can pay from almost anywhere.

The gateway accepts Visa, Mastercard and American Express alongside regional methods: mada and stc pay in Saudi Arabia, KNET in Kuwait, Benefit in Bahrain, OmanNet in Oman, NAPS in Qatar, MEEZA in Egypt and Jaywan in the UAE. Apple Pay, bank instalment plans (UAE, Egypt and Saudi Arabia), buy now, pay later, recurring billing and payment links are also listed. Amazon says merchants can accept more than 80 currencies and settle in their local currency or US dollars.

Integration options run from a hosted redirect page and an embedded merchant page to a direct REST API, which is reserved for merchants that are themselves PCI DSS certified. Amazon states the platform is certified to the current PCI DSS standard, so merchants using the hosted options do not need their own certification. Mobile SDKs and plugins for Shopify, WooCommerce and Magento are available. Airlines such as Air Arabia, flyadeal and Royal Jordanian appear among its customers, and the service suits agencies in the UAE, Saudi Arabia and Kuwait.

What you can sell

  • Visa, Mastercard and American Express card payments
  • mada debit cards in Saudi Arabia
  • KNET, Benefit, OmanNet, NAPS, MEEZA and Jaywan local payments
  • Apple Pay
  • Bank instalment plans in the UAE, Saudi Arabia and Egypt
  • Payment links sent by email or SMS

How to connect Amazon Payment Services

  1. Open a merchant accountSign your merchant agreement with Amazon Payment Services.
  2. Plug in credentialsAdd your merchant credentials to ReservationHub; the gateway is already integrated.
  3. Choose where it appliesUse it at checkout in your booking flows.
  4. Go livePayments are processed in real time and recorded against the booking.

Who uses it

Online travel agencies in the GulfAccept both international cards and each country's local debit scheme on one checkout, so Saudi, Kuwaiti and Omani customers can pay the way they usually do.
Umrah and holiday package sellersOffer bank instalment plans on higher-value bookings for customers in Saudi Arabia, the UAE and Egypt.
Agencies selling by phone or WhatsAppSend a payment link for an agreed itinerary so the customer pays on a hosted page.

Amazon Payment Services integration: FAQ

Does ReservationHub integrate with Amazon Payment Services?
Yes. Amazon Payment Services is pre-integrated and listed as Amazon Pay on the ReservationHub partners page. You open a merchant account with Amazon Payment Services, add your merchant credentials to your ReservationHub account and choose where the gateway appears in your booking flows.
Do I need my own merchant account with Amazon Payment Services?
Yes. You apply directly to Amazon Payment Services as a registered company in one of its nine markets, and your merchant agreement sets your fees, settlement terms and enabled payment methods. You then add those credentials to ReservationHub, where the gateway is already integrated. ReservationHub does not provide the merchant account.
Is Amazon Payment Services the same as PAYFORT?
Yes. PAYFORT was founded in 2013, acquired by Amazon in 2017 as part of the Souq.com purchase and renamed Amazon Payment Services in December 2020. Older integration guides and plugins may still use the PAYFORT name.
Which countries does Amazon Payment Services cover?
Merchants must be registered in the UAE, Saudi Arabia, Egypt, Jordan, Lebanon, Qatar, Kuwait, Oman or Bahrain. Customers can pay from most countries, apart from those under sanctions. Local methods and instalments differ by market, so confirm what is enabled for your own country.
Do I need PCI DSS certification to use Amazon Payment Services?
Not for the hosted and merchant page options. Amazon states its platform is certified to the current PCI DSS standard and that merchants do not need their own certification to accept payments that way. Only the direct server-to-server API is limited to PCI-certified merchants.

Sell Amazon Payment Services content with the rest of your suppliers

Book a demo and we will show Amazon Payment Services running alongside GDS, NDC, low-cost and hotel content in one platform.

Book a demo

Sources

  1. Amazon Payment Services — Home
  2. Amazon Payment Services — FAQ
  3. Amazon Payment Services — Local payments
  4. The National — Amazon launches payment processing service in Mena (December 2020)

Updated . Amazon Payment Services is a trademark of its owner; it is named here to describe a technical integration and does not imply endorsement.